Privacy Policy

Effective Date: 17 November 2025

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and purchase digital products. By using this website, you agree to the terms outlined below.

1. Information We Collect
We may collect the following types of information:

• Personal details (such as your name, email, phone number, and health goals) submitted through forms or applications.
• Information voluntarily shared during consultations or coaching programs, including nutrition, lifestyle, and wellness data.
• Technical data such as IP address, browser type, and site activity (via analytics or cookies).

2. How We Use Your Information
Your information is used to:

• Provide and personalize our nutrition and health-coaching services.
• Communicate with you regarding your program or inquiries.
• Send updates, resources, or administrative information.
• Comply with legal obligations and improve service quality.

3. Data Protection
We take reasonable technical and organizational measures to safeguard your personal data from loss, misuse, or unauthorized access.
Your data will never be sold or shared with third parties for marketing purposes.

4. Data Storage & Retention
Data may be stored securely in the UK, EU, or through GDPR-compliant third-party providers. We retain personal data only as long as necessary to provide our services or as required by law.

5. Your Rights
You have the right to:

• Access, update, or request deletion of your personal information.
• Withdraw consent at any time.
• Request a copy of the data we hold about you.

To exercise these rights, please email alina@alinawells.com.

6. Cookies
Our website may use cookies to enhance user experience and gather analytics. You can disable cookies in your browser settings at any time.

7. Contact
For any questions regarding this Privacy Policy, please contact: alina@alinawells.com

Terms of Use

Effective Date: 17 November 2025

Company Name: WELLGENA LTD (registered in the United Kingdom)

These Terms of Use govern your access to and use of this website and any digital products or resources offered here.

1. Use of Website

By accessing the website, you confirm that you are at least 18 years old and agree to use the content solely for personal, non-commercial purposes.

2. Digital Products

All digital items sold through this website are delivered electronically. After purchase, you will receive a confirmation email with a download link.

License

You receive a non-exclusive, non-transferable, personal license to use the purchased content. You may not:

• Resell, distribute, or share the product
• Reproduce or publish any part of it without permission

3. Payments & Taxes

All payments for digital products are processed by ... , our Merchant of Record. This means:

• ... handles checkout, payments, invoicing
• ... collects and remits all applicable taxes (VAT, GST, sales tax)
• Final price may vary depending on your location

By completing a purchase, you agree to ... Terms of Service and Refund Policy.

4. Refunds

Refunds are handled according to our MoR refund policy. Please review their rules prior to purchasing.

5. Disclaimer

All content on this website is for informational and educational purposes only. It is not a substitute for medical advice, diagnosis, or treatment.

6. Limitation of Liability

We are not responsible for:

• Interruptions in website availability
• Third-party service failures (including ...)
• Actions taken based on information in the digital products

7. Governing Law

These terms are governed by the laws of the United Kingdom.

Cookie Policy

This website uses essential cookies only. These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are typically set in response to actions you take on the website, such as submitting forms, processing payments, or accessing secure areas.

Types of cookies we use

1. Essential / Strictly Necessary Cookies
These cookies enable core functionality such as:

• website security
• form submissions
• checkout and payment processing
• basic site navigation

Because these cookies are required for the website to work, they do not require user consent under GDPR.

2. We do not use:

• analytics cookies
• advertising or tracking cookies
• performance or personalization cookies

3. How to manage cookies
You can set your browser to block or alert you about cookies, but some parts of the site may not function properly as a result.
If you have any questions about how we use cookies, please contact us at: alina@alinawells.com.